Policy

Provider:
www.action-armory.com

Board of Directors:
Gurkarn Singh

Contact:
Email:armoryaction@gmail.com

We are available for you every day!
(Except on public holidays/Sundays)

We usually try to respond to your inquiry within 48 hours. However, delays may occur, and we kindly ask for your understanding.

Responsible for the content:
Gurkarn Singh


Privacy Statement:

Data protection is of particular importance to the management of the website www.action-armory.com. The use of the internet pages of www.action-armory.com is generally possible without providing any personal data. However, if a person wishes to use special services offered by our company via the website, the processing of personal data may become necessary.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to the website www.action-armory.com. Through this privacy statement, our company aims to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of their rights through this privacy statement.

The website www.action-armory.com has implemented numerous technical and organizational measures to ensure the most complete protection of the personal data processed through this website. However, internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed.


Shipping Conditions:

Germany and United States
The delivery time is usually around 5-8 working days. However, due to high demand, delivery times may be extended by 1-2 weeks. We kindly ask for your understanding.

We reserve the right to delay delivery by 2-3 weeks without the need for compensation or apology. These delays may be due to various factors, including exceptionally high demand, delivery issues, or unforeseen circumstances. However, we always strive to process and ship your orders as quickly as possible to ensure your satisfaction! We stand by that with all our heart!


Shipping and Packaging Costs:
Shipping is always free of charge for every item/product.


Money-back Guarantee:
We offer a 14-day money-back guarantee. You have 14 days from receiving your item to request a return.

To be eligible for a return, the package must be unopened, unused, and in its original packaging. Otherwise, the money-back guarantee cannot be honored.


Damages and Issues:
Please check your order upon receipt and contact us immediately (no later than 24 hours after receiving it) if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right. If the 24-hour deadline is exceeded, none of the following actions can be applied.


Exchanges:
We do not offer exchanges or refunds. However, if for any reason you did not receive exactly the product you expected, please let us know, and we will replace it for you. (If something is missing, we offer partial refunds or, preferably, a store credit in the form of a voucher. Please contact support with your previous order number and full name for the code.)


Item Description:
The item description can be found in the product images. (See item images)


Cancellation:
Please contact support immediately in case of a cancellation. However, if your order has already been processed/shipped, cancellation is excluded.

(We do not offer returns.)